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Installing a ReadyPay Online Update

This article covers the standard steps to install a new release of ReadyPay Online and upgrade your existing version.

warning
  • Some ReadyPay Online updates may include extra steps. Any additional steps will be documented in the Release Notes for the affected version.
  • If your service bureau is updating ReadyPay and ReadyPay Online during the same maintenance window, the ReadyPay update must be done first.
  • Please notify Support at least 1 business day before you plan to install any ReadyPay Online update.

Installation Instructions

  1. Back up the contents of your existing web applications folders.
  2. Stop the following services on the appropriate servers: IIS, Integration Service, Notification Service.
  3. Run the ReadyPay Online MSI installer on your web server. During the installation, click on each feature to ensure that the Location: (installation path) is still correct.
  4. Run the ReadyPay Online SQL file against your RPO database in SSMS on your RPO SQL Server.
  5. If the update includes an RPO Services update, run the RPOServices MSI installer on your web server or wherever the integration and notification services are installed. Otherwise, skip to the next step.
  6. Perform any file replacements you may have as part of your maintenance routine (logo files, CSS, etc.).
  7. Restart all the services that you stopped in Step 2.
  8. Recycle all Application Pools in IIS (this is necessary if you use any Session State application).
  9. We strongly recommend validating that you can log in to your RPO and Employee Kiosk sites after your upgrade is complete to ensure that the pages load properly.

Questions?

Contact your Payroll Service Provider.