Login Failure Error Codes
Beginning with ReadyPay Online 1.10.7.0, login error messages have been changed.
Login error messages now include a code instead of verbiage about what caused the error. Using codes instead of descriptive error messages prevents unauthorized users from gathering details about the cause of the failure.
| Login error code | Error code description |
|---|---|
| 3002 | IP Address Restriction configured on user account. |
| 6001 | User account is invalid or does not have a verified email address. |
| 6002 | Username is no longer available. |
| 6003 | Unable to locate user account. |
| 6004 | Unable to locate employee record. |
| 6005 | Unable to locate username (using Forgot Password page). |
| 6005 | Unable to locate a matching employee record (using Forgot Username page). |
| 6006 | Forgot Password functionality is disabled for your account. |
| 6007 | Unable to send forgot password email. Invalid username. |
| 6008 | Your account does not contain a valid email address. |
| 7001 | User account is disabled or username is invalid. |
| 7002 | Invalid username. |
| 9001 | Unable to create new user account. User already exists for employee. |
| 9002 | Unable to create new user account. Username already in use. |
| 9003 | Unable to locate employee record. |
| 9004 | Unable to create new user account. User already exists for employee. |
| 9005 | Unable to create new user account. Username already in use. |
| 9006 | Unable to locate user account. |
| 9007 | Unable to create new user account with new username. Username already in use. |
Questions?
Contact your Payroll Service Provider.